WhatsApp is the main form of communication for many people – it is the most popular SMS app. So if it doesn’t work for you, you might be upset. It’s not always clear what the problem is. There are several reasons why WhatsApp is not working. Fortunately, you can fix it quickly. You may need to try some troubleshooting steps to know what’s the issue.
Restart WhatsApp
If your WhatsApp is not working well, a simple solution that you can try is to close and reopen WhatsApp. It can help you log out and log back in. This should clear the annoying bugs and put all the gears back in place.
Has WhatsApp Deleted Your Account?
If you use your WhatsApp account regularly, this is probably not a problem for you, but if you do not use WhatsApp for a while, it should be noted that the service has the right to delete your account after 120 days of inactivity. If your account is deleted, your only option is to create a new WhatsApp account.
Check your internet connection
If you are having problems connecting and using WhatsApp, it is likely that your internet is down. Also, you can try other apps or web browsers and see if WhatsApp not working is another issue. Make sure you see a Wi-Fi or mobile signal at the top of the phone screen.
Sometimes, turning the Internet off and back on can fix connection problems. If all else fails, the problem may be your internet connection or your network.
Is WhatsApp down?
WhatsApp is a reliable service and you rarely have to worry about going online. The easiest way to see if the problem is with WhatsApp itself is to try using a different app or browser. If everything else works, there might be a problem with WhatsApp’s servers. But sometimes, the entire internet service goes down. Want to see if the problem is with WhatsApp and not you? You can use online tools such as the Down Detector website. This service will notify you if there is any problem with WhatsApp itself. If WhatsApp is down, you can just wait for the service to be restored.
Reboot Your Phone
Just like restarting WhatsApp, you can also restart your Android or iPhone device. Believe it or not, this good old reboot seems to solve a lot of smartphone problems. This is the first troubleshooting step you should try. Restart your phone and see if WhatsApp works. You can turn off most devices by pressing and holding the power button for a few seconds, or by pulling Control Center off the screen and look for the power icon.
Is Your App Outdated?
Older apps usually don’t cause problems, sometimes services even change things on the server side and think that some functionality is irrelevant. You’ll want to make sure you’re using the latest version of the app, so head over to the Google Play Store and check for updates. It’s a good idea to make sure your phone keeps all your apps updated automatically, but if you haven’t updated WhatsApp in a while, it’s possible that there’s an issue or incompatibility with your version causing it not to work.
Allow App Permission
Many problems can occur through WhatsApp without providing access to the required information. For example, if you accidentally deny permission for the call on your phone, WhatsApp may not receive your call.
Clear WhatsApp Cache
While clearing the cache is a great way to keep your phone faster, it’s possible that WhatsApp cache has some corrupt data/files that are preventing the app from working properly. Sometimes cleaning doesn’t hurt, especially if the app doesn’t work.
You can simply open settings and go to all apps and select WhatsApp and clear its cache.